Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- hand in or post to the surgery, your repeat medication list
We can only accept phone requests from elderly or housebound patients.
Prescriptions requested more than one week early will not be dispensed early unless the dates involve pharmacy closures such as bank holidays or personal holidays. Please put a note on the request if that is the case.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Grove Surgery will issue your medication every 28 days. This is in line with national and local guidance due to safety and wastage.
Please ensure your requirements are clearly indicated, along with your nominated pharmacy.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Fill in Medication review form
or
Blood pressure review
Asthma review (adults)
Asthma review (children aged 5 to 11)
Alcohol consumption review
Smoking review
Contraceptive pill review
Contraceptive pill review (Desogestrel only)
Travel risk assessment
Hospital admissions
We would like to inform patients who are going into hospital that they need to take with them an up to date list of all their medication. Please ask at reception and they will be happy to provide this for you.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.