Extended Hours

Saturday morning, evening telephone and face to face appointments are added on a rotational basis but are for pre-booked appointments only. The receptionist is unable to deal with any other queries during the Saturday and evening clinics.

If you are booked in to attend a Saturday clinic and cannot attend on the day, please ensure you cancel your appointment online as our phone service is not open at weekends.

Improved Access

Additional appointments are available between 18:30 and 08:00 every weekday evening, on Saturday mornings, Sundays and bank holidays.

Patients registered with any participating GP surgery within the Thetford and Watton area will be able to have an appointment at these extra clinics.

Please view more information on the improved access service.

Out of Hours Service

Between 18:30 and 08:30, Monday to Friday, all day at weekends and on bank holidays your call will be redirected to the NHS 111 service.

Emergencies

In a genuine emergency you should call 999 and ask for an ambulance. Chest pains and / or shortness of breath constitute as an emergency.